Please note, due to dealer restrictions, we are not allowed to ship select products outside of the United States via our website. You will be notified of these restrictions and our policies if you attempt to purchase one or more of these items.
Certain brands such as Burton, The North Face, Oakley, K2, Ride Snowboards, LINE, and Salomon as well as items marked as available only in our retail stores, are not available for shipping outside of the USA. Other brand restrictions may apply.
We ship all international packages using the US Postal Service, unless you request another method of shipping that we can accommodate. Once a package ships, it is estimated to take 6-10 business days to arrive in customs of the destination country. Once the package has been processed through customs, it is then handled by the destination country's postal service or third party carrier to be delivered the rest of the way. Delivery service and arrival estimates are not guaranteed. Skis, snowboards and other items may require the use of UPS and are not available to ship by the US Postal Service.
Our shipping costs do NOT include duties, taxes or other fees that may be required by your country. Buckman’s Ski and Snowboard Shops will not be responsible for any of these additional fees or costs. It is recommended that you contact your local custom’s office for an estimate on these costs before placing your order. If the package is returned for any reason, shipping costs will not be refunded. Delivery service and times are not guaranteed unless you agree to use UPS (not the US Postal System) as the shipper.
We do not mark packages as gifts or mark down the value on the postage or customs forms, so please don't ask ('cause we'll have to say no). We do not want to jeopardize our status with the US Postal Service and UPS.
We reserve the right to refuse orders for items that are not available for shipping outside of the USA. Faxing us an order form signifies that you agree with the shipping terms stated on that form, in this email, and on our websites.
If you are returning an item, be sure to mark the package and postage as a “Merchandise Return.” We will not be responsible for any returns taxes, customs, or other fees associated with international shipping.